Category: UX Strategy

A van drives endlessly through a desert

Content-First Challenge #1: Stakeholders

In my last post, I shared Ahava Leibtag’s perspective on a big mistake that many companies make: starting design before content is complete. I’m passionate about this because I’ve seen the inefficiencies, cost overruns, and blah results that can be avoided by taking a content-first approach. Perhaps I can save you the trouble of learning this lesson the hard way. I’m going to spend… Read more →

A lush forest floor of ferns

“It’s not complicated; it’s just hard.”

“The answer is a relentless focus on user needs . . . It’s not complicated; it’s just hard.“ Google’s Think With Google blog put out a fantastic post called 4 Things Strategists Can Learn from UX Designers over a year ago. It’s got some great points, but the fourth part especially rang true for me. I’m going to quote the entire section because… Read more →